Incorrect Ebay listing - how to complain?
Posted: June 23rd, 2017, 6:52 pm
I'm tired of seeing people listing things on Ebay as "Very Good", when their offering clearly does not match that description. Exhibit A: Legend of Hero Tonma (http://www.ebay.com/itm/Legend-of-Hero-Tonma-TurboGrafx-16-1993-US-Version-/182632934424?epid=65623822&hash=item2a85c56c18:g:AxIAAOSwCkZZS~NS)
The item is listed as Very Good, which by Ebay's definition means "The cover art and liner notes are included. The VHS or DVD box is included. The video game instructions and box are included."
I have contacted the seller who confirms that, no, none of those things are included and that it's JUST the Hu card. That's fine, but to Ebay rules that it should only be listed as Good. I wanted to report the listing to Ebay so they could correct it, but I don't find anywhere in their "Report Item" dropdown menus that allows you to report for a completely inaccurate description. Does anyone know of a good way to do this? I could just select something else and then write what my complaint 'actually' is, but I think it'd just end up in the trash at that point.
The item is listed as Very Good, which by Ebay's definition means "The cover art and liner notes are included. The VHS or DVD box is included. The video game instructions and box are included."
I have contacted the seller who confirms that, no, none of those things are included and that it's JUST the Hu card. That's fine, but to Ebay rules that it should only be listed as Good. I wanted to report the listing to Ebay so they could correct it, but I don't find anywhere in their "Report Item" dropdown menus that allows you to report for a completely inaccurate description. Does anyone know of a good way to do this? I could just select something else and then write what my complaint 'actually' is, but I think it'd just end up in the trash at that point.